FAQ

Frequently Asked Questions

Most frequent questions and answers

How to Book?

It’s quite easy! You only need to fill the booking form here and we’ll get in touch with you in 24 hours.

Can I customize the tour?

Sure! Do not hesitate to contact us for your customization requests. Our primary duty is to make the tour of your dreams real!

How will I find my guide in the port of Kusadasi?

Your guide will welcome you at the gate of the port and will be holding a nameplate with your name written on it. 

Do you offer wheelchair-accessible transportation?

Of course. Please specify your special requirements in your booking form.

What if I miss my cruise’s boarding time?

That’s out of question. Please note that we guarantee your on-time return to the port. 

Do I need to make any deposit payments?

No, you don’t need to make any payments prior to your tour date.

What is the cancellation policy?

You can cancel your booking for free until one week earlier from your tour day.

I’d like to book a tour which includes lunch, do you offer vegan/vegetarian options?

Definitely. Please specify your special requirements in your booking form.

Do I have to take the full-day in the tour?

No. You can skip any of the sites which is listed in the tour itinerary upon request to make sure that it fits into your schedule.

What is the departure time of the tour?

It’s up to your preference. You can specify your departure time request in the booking form.